SIR Coordinator #2027

**We have a current opening on our team for a SIR Coordinator**

Job Title: SIR Coordinator  – Requisition #: 2027

Job Type: Full time, Non-Exempt, Bargaining Unit, Hourly – Location: Santa Barbara, San  Luis Obispo, Santa Maria or Atascadero

Job Summary:

Review and edit in a person-centered manner all Special Incident Reports reported to TCRC for completeness, accuracy and consistency, in accordance with Title 17 requirements. The SIR Coordinator is responsible for timely submission of all Special Incident Report documentation to DDS. Special incident follow-up will include findings and corrective actions to assure the health and safety of those served by TCRC to prevent the recurrence of system problems. The SIR Coordinator also facilitates the Risk Management Committee, provides training to staff and is a point of contact for DDS Liaison in the area of special incident reporting. Additionally, the SIR Coordinator provides the TCRC delegated conservatorship responsibilities for individuals for whom DDS is the appointed conservator. Additional duties may be assigned when necessary.

Supervision: Reports to the Manager of Federal Programs and Documentation

Primary Functions:

SIR Coordination

1. Coordinates and assures timely implementation of TCRC’s overall SIR process including reporting to DDS and follow up process.
2. Reviews all TCRC SIR’s, interacts proactively with Service Coordinators / Services and Support Managers, investigative agencies and local offices as appropriate.
3. Provides information to the Quality Assurance Manager regarding possible need to monitor providers to ensure compliance with SIR related corrective action plans.
4. Works with Quality Assurance staff and the vendor community addressing SIR
5. Upon receipt of After-Hours Communication Logs identifies SIR’s, communicates to Service Coordinator, Services & Supports Manager.
6. Identifies needs and provides training to Services and Supports staff regarding Special Incident Report processes and other risk mitigation processes.
7. Review and process Department of Developmental Services (DDS) MediCal claims in relation to Special Incident Reports.
8. Assist Services & Supports employees with authorization questions, including authorizations
9. Process authorization changes and
10. Verify authorizations are set up correctly and communicate any issues with Services &
11. Provide training to Lead Service Coordinators and Services & Supports
12. Run queries and distribute weekly and monthly reports, including but not limited to duplicate authorizations, exceptions to service standards monitoring, Title 17 compliance, Trailer Bill Language (TBL) compliance, open authorizations by team, authorizations ending in specified month, and other reports identified to assist the POS team and Services and Supports department in maintaining a clean audit.
13. Research and keep current on accounting standards, best practices, policies, and
14. Other duties as assigned

Risk Management

1. Meets quarterly with the Risk Management Committee. Identifies and recommends training topics. Identifies trends and patterns in SIRs, communicates findings to Assistant Director and Manager of Federal Programs and the Risk Management Committee.
2. Tracks statistics regarding SIRs as requested by Director of Services and Supports or the Risk Management Committee.
3. Will monitor the occurrence of adverse events, captured through Special Incident Reports (SIR), to identify trends and develop strategies to prevent and mitigate risks to ensure the health and safety of those we serve.
4. Participates in the Department of Developmental Services (DDS) Statewide Risk Management Committee.
5. Acts as a liaison with the Department of Developmental Services (DDS) in relation to Special Incident Reports and Risk Management trends.

DDS Delegated Conservatorship Responsibilities

1. Monitor the conserved individual’s health, safety and well-being, and protection of their rights: including monthly updates to DDS of any changes.
2. Meet at a minimum quarterly with the individual who is conserved by the Department of Developmental Services (DDS)
3. Maximize the conserved individual’s autonomy and support the individual in making their own decisions to the greatest extent possible.
4. Provide support to the individual conserved at IPP and planning team meetings to ensure there are supports in place that allow for the individual in becoming more independent, increasing their decision-making abilities, and exploration of alternatives to conservatorship.
5. Provides a comprehensive person-centered biennial assessment of the individual conserved and their needs.

Knowledge, Skills, and Abilities Required:

1. Demonstrated knowledge and skills in the field of Developmental Disabilities, quality assurance practices, service coordination, and current regulatory information.
2. Demonstrated strong organizational skills and the ability to manage and monitor multiple Ability to problem solve in a flexible and effective, independent manner in carrying out job responsibilities.
3. Outstanding interpersonal skills in communicating effectively with diverse peoples in a variety of situations and on a wide variety of issues.
4. Ability to work collaboratively across the organization within a team service model.
5. Excellent writing skills particularly in report writing.
6. Math skills necessary for analysis.
7. Exhibits a strong attention to detail.

Minimum Qualifications:

1. A Master’s or Bachelor’s degree in human services or related area, including but not limited to Social Work, Nursing, Psychology, Special Education or related social service
2. Minimum of 3 years case management experience within a social services environment
3. Excellent computer skills; usage of software for client documentation, client management, information systems, e-mail and other computerized functions.
4. Working knowledge of MS Word and Excel
5. Access to reliable transportation as this position will frequently travel including to offices within the three counties served by TCRC.

Physical Requirements:

Adequate manual dexterity and coordination for operation of a computer and other standard office equipment is required for this position. The ability to sit at a workstation for long periods of time, the ability to read, write and comprehend large amounts of written material such as reports and regulations, use the telephone, and communicate via electronic mail are all required on a daily basis. The ability to travel to another work-site location is absolutely required on a daily basis. The ability to stand, sit or walk for moderate distances on uneven terrain is also required on a daily basis.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or control and reach with hands and arms. The employee frequently is required to stand, sit, walk, push, pull, kneel, stoop, bend, and squat. The employee must frequently lift and/or move up to 10 lbs and infrequently up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Each of these physical tasks is an essential function of the position.