Lead Intake Coordinator #2021

**We have a current opening on our team for a Lead Intake Coordinator**

Job Title: Lead Intake Coordinator  – Requisition #: 2021

Job Type: Full time, Non-Exempt, Bargaining Unit, Hourly – Location: All Offices

Job Summary:

The Lead Intake Coordinator serves the Clinical Intake Coordinators and supports the Clinical Director in oversight of intake timeline and caseload, use of person-centered practices and assumes intake duties in the absence of the intake coordinator.

In addition, as an Intake Coordinator, screens prospective individuals over age 3, provides person-centered interviews, social assessments, gathering relevant information, arranges diagnostic evaluation, and supports the multidisciplinary team while complying with statutory requirements through intake.

In order to be able to provide the assistance needed to the manager and the team, the Lead IC will have a reduced caseload by 50%.

Primary Functions:

1. Maintain knowledge base and written materials regarding Lanterman Act laws and
2. Demonstrate an operative knowledge about developmental disabilities and how families are
3. Demonstrate an operative knowledge of a variety of approaches to intervention and
4. Demonstrate an operative knowledge of the Tri-Counties Regional Center system, the legal system, and individual civil rights and overall advocacy.
5. Work in a cooperative and collaborative manner as a team
6. Develop and maintain good relationships with community
7. Participate in professional growth and development through attendance at in-service and other training activities, conferences and other job-related agency approved events.
8. Conduct all activities in a professional and ethical

Additional or different functions may be assigned from time to time.

Specific Job Duties

In addition to service coordination, Lead Intake Coordinator will:

1. Provide person-centered training and mentoring to new intake employees as well as assist the Clinical Director in coordination of ongoing training for the intake coordinators.
2. Function as the primary point of contact for intake coordinator
3. Develop a strong relationship with the court system in all three counties to encourage appropriate
4. Collaborate with the local school districts to develop, and coordinate the implementation of regional center services.
5. Engage in in-person community outreach throughout the TCRC catchment area to facilitate appropriate referrals and support communication with vendors to ensure compliance with regulatory deadlines.
6. Develop consistent intake systems across offices, updating protocols and procedures for OPS, obtaining data for collection regarding case load, response to timelines, and workloads.

Provides additional caseload coverage to Intake Coordinators when needed

Knowledge, Skills, and Abilities Required:

• Knowledge of developmental disabilities
• Timely, respectful and professional communication skills
• Awareness of entitlement and benefit programs and of public benefit programs
• Problem-solving ability
• Ability to make verbal and written presentations to groups
• Organizational and time management skills
• Ability to work independently and within a team
• Responsive to supervision
• Able to understand and adhere to applicable laws, regulations, policies and procedures
• ICF-DD experience, QMRP
• MS Excel and MS Word

Minimum Qualifications:

• Master’s or Bachelor’s degree in human services field or a related area, with 2 years of applicable experience in mental health or social work, AND 1-year experience with individuals with developmental disabilities. 2 years Regional Center experience is preferred.
• Reliable transportation or equivalent means of
• Able to travel to any location at any time

Physical Requirements:

Adequate manual dexterity and coordination for operation of a computer and other standard office equipment is required for this position. The ability to sit at a workstation for long periods of time, the ability to read, write and comprehend large amounts of written material such as reports and regulations, use the telephone, and communicate via electronic mail are all required on a daily basis. The ability to travel to another work-site location is absolutely required on a daily basis. The ability to stand, sit or walk for moderate distances on uneven terrain is also required on a daily basis.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or control and reach with hands and arms. The employee frequently is required to stand, sit, walk, push, pull, kneel, stoop, bend, and squat. The employee must frequently lift and/or move up to 10 lbs and infrequently up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Each of these physical tasks is an essential function of the position.