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Lead Service Coordinator II Childrens/Transition/Adults Bilingual Preferred #2126

FillmoreCase Manager
**We have a current opening on our Fillmore team for a Lead Service Coordinator II**

Job Title: Lead Service Coordinator II Childrens/Transition/Adults Bilingual Pref’d   – Requisition #: 2126

Job Type: Full time, Bargaining Unit, Non-exempt, Hourly – Location: Fillmore

Salary: Bachelors degree:
Starting Salary: $32.96-$36.32 hourly
Full Salary Range: $32.96-$40.07

Master’s degree:
Starting Salary: $34.62-$38.16
Full Salary Range: $34.62-$43.34

*Pay rate is based on level of experience equivalent to TCRC

*$110 bi-weekly bilingual stipend if applicable

Lead Service Coordinator
Tri-Counties Regional Center – Fillmore Office
At Tri-Counties Regional Center, our work is rooted in a simple but meaningful purpose: enhancing the quality of life for people with developmental disabilities. We’re looking for a Lead Service Coordinator who shares that commitment and is ready to support both individuals and a team in a thoughtful, person-centered way.
This role is about more than coordination. It’s about leadership, mentorship, and helping others grow while making sure the people we serve receive meaningful, well-planned support. As a Lead Service Coordinator, you’ll partner closely with the Services and Supports Manager, step into a leadership role when needed, and help guide the team in using person-centered practices in everyday work.
You’ll play a key role in supporting your team through training and mentoring, offering feedback, and helping build confidence in their practice. You’ll also help ensure that our work meets important standards by reviewing case records, approving plans and authorizations, and supporting compliance with Medicaid Waiver requirements.
At the same time, you’ll continue working directly with individuals and families. This includes building strong relationships, understanding each person’s strengths and needs, and helping coordinate the services and supports that allow them to live as independently and meaningfully as possible. You’ll be part of planning conversations, connect people to community resources, and help navigate systems like education, healthcare, and public benefits.
This role also calls for someone who values collaboration. You’ll work closely with teammates, community partners, and families, helping create a network of support that reflects respect, dignity, and shared responsibility. Whether you’re stepping in to support the team during an absence or helping facilitate planning meetings, your approach will set the tone for how we show up for each other and for the people we serve.
We’re looking for someone who brings strong communication, organization, and problem-solving skills, along with an understanding of developmental disabilities and the systems that support this community. The ability to work both independently and as part of a team, while staying responsive and professional, is essential in this role.
Minimum Qualifications
Bachelor’s or Master’s degree in a human services field or related area, along with the required experience supporting individuals with developmental disabilities as outlined in the job description. Reliable transportation and the ability to travel as needed are also required.

Benefits:

  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Retirement plan
  • Referral program
  • Flexible spending account
  • Employee assistance program
  • LCSW Supervision hours program

Job Title: Lead Service Coordinator II

Job Summary: The Lead Service Coordinator assists the Services and Supports Team Manager and his/her team in oversight, use of person-centered practices and assumes lead duties in the absence of the Manager. In addition, as a Service Coordinator provides person-centered consultation, advocacy, resource information and service coordination for people with developmental disabilities who require more involved and specialized assistance. In order to be able to provide the needed assistance to the manager and the team, the Lead SC will have a reduced caseload.
Specific Job Duties: In addition to service coordination, Lead Service Coordinators will:
  1. Provide training and mentoring to new employees as well as assist the manager in coordination of ongoing training for the team.
  2. Provide person-centered training and mentoring to team and participate in PCT meetings as an observer and provide feedback/coaching to Attend local Communities of Practice and support fellow team members to do so as well.
  3. Review case records for compliance with Medicaid Waiver requirements and initial annual
  4. Review and approve IPP/IFSPs and IPP/IFSP amendments and the associated Purchase of Service
  5. Help organize and help provide coverage when members of the team are out for an extended period of time.

Service Coordination

  1. Support individuals we serve by maintaining regular contact and doing Individual Family Service Plans (IFSP) and Individual Program Plans (IPP).
  2. Participate in Interdisciplinary Team (IDT) staffing and attend meetings in the community as needed including Individual Education Plan (IEP) and day program meetings.
  3. Provide information and referral to generic services and resources in the community, including
    1. Schools, recreational options and local support
    2. Supportive Employment/Habilitation funded day
    3. Local agencies (C.C.S., Rehabilitation, Social Security, Medi-Cal, IHSS).
      1. Coordinate and secure TCRC funded services, including:
        1. Behavior services, training for independent living, supportive
        2. Out-of-home placement, in home and out-of home
        3. Infant and adult day
        4. Durable medical equipment and specialized services, non-Medi-Cal fundedSpecialist physicians/ specialists (speech therapist, T./P.T.).                                                                                                                                                                                                                                                                                                                                            People with developmental disabilities served by Service Coordinator 2’s require specialized assistance, including but not limited to:
      1. Students in active transition due to graduating from school in one to two
      2. Individuals in residential placement or living
      3. Newly eligible individuals, transfers from other Regional Centers, and reactivated
      4. Individuals with dual diagnosis, and cases requiring clinical
      5. Self-determination and Medicaid Waiver cases, Social Security/Medi-Cal problems that require assistance with advocacy and appeal process.

Primary Job Functions:

  1. Conduct strength-based assessments that communicate an understanding of the unique issues facing family members.
  2. Involve individuals we serve and family in all aspects of person-centered planning and support activities.
  3. Design, document, implement and monitor services and supports in a timely manner.
  4. Facilitate planning team progress, identifying outcomes, needed services and supports.
  5. Develop and maintain a network of vendors and community agencies.
  6. Provide relevant information and training about developmental disabilities, services and resources.
  7. Use effective communication and interpersonal skills that consistently respect children and adults with developmental disabilities and their families.
  8. Demonstrate an operative knowledge of family/natural support and private/public resources and integrate these into service planning resulting in community based outcomes.
  9. Demonstrate an operative knowledge about developmental disabilities and how families are impacted.
  10. Demonstrate an operative knowledge of a variety of approaches to intervention and support.
  11. Demonstrate an operative knowledge of entitlement and benefit programs.
  12. Demonstrate an operative knowledge of the Tri-Counties Regional Center system, the legal system, individual civil rights and overall advocacy.
  13. Work in a cooperative and collaborative manner as a team member.
  14. Develop and maintain good relationships with community representatives.
  15. Participate in professional growth and development through attendance at in-service and other training activities, conferences and other job-related agency approved events.
  16. Conduct all activities in a professional and ethical manner.
  17. Additional or different functions may be assigned from time to time.

Knowledge, Skills, and Abilities Required:

  • Knowledge of developmental disabilities
  • Awareness of entitlement and benefit programs and of public benefit programs
    Problem-solving ability
  • Ability to make verbal and written presentations to groups
  • Organizational and time management skills
  • Ability to work independently and within a team
  • Responsive to supervision
  • Able to understand and adhere to applicable laws, regulations, policies and procedures
Minimum Qualifications: 
  • Master’s or Bachelor’s degree in a Human Services or related field.
  • A minimum of 2 years of social and/or mental health experience.
  • A valid California driver’s license and transportation or acceptable substitute, is required for this position.
  • Experience working with individuals with developmental disabilities preferred but not required.
Physical Requirements:
Position requires the ability to work independently. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer. This is primarily a sedentary office classification. The position also requires grasping, repetitive hand movement, finger dexterity and fine coordination in preparing statistical reports and data using a computer keyboard and calculator. Additionally, the position requires near, far, and color vision in reading correspondence, statistical data, and using the computer. Hearing and speech are required to communicate in person, before groups and over the telephone.
Employees must possess the ability to lift, carry, push and pull materials and objects necessary to perform job functions. The employee must frequently lift and/or move up to 10 lbs. and infrequently up to 20 lbs. The position requires standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. Work is performed in an office setting with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may encounter upset individuals over the phone and/or in person. Each of these physical tasks is an essential function of the position.

To apply for this job please visit tri-counties.hiringplatform.com.